Quality Assurance Report

Quality Assurance Report for Wot Wud U Do Educational Services CIC

Address:
The Watermark, 9–15 Ribbleton Lane, Preston, PR1 5EZ
Website:
www.wotwududo.co.uk
Company Type:
Community Interest Company (CIC)

1. Overview of Services

Wot Wud U Do Educational Services CIC supports young people aged 11–25 to build confidence, enhance wellbeing, and develop the skills needed to make positive life choices. Through creative exploration, research, reflective practice, and visits to exhibitions or events, participants are empowered to design and deliver their own projects focused on meaningful social issues — such as raising awareness of mental health. We offer bespoke educational programmes, engaging workshops, and alternative provision tailored to the needs and aspirations of each young person.

2. Quality Assurance Approach

We are committed to delivering high-quality services that are safe, inclusive, and outcome-driven. Our approach includes:

a) Robust Policies & Procedures

We maintain and regularly review a full suite of policies to ensure safe, consistent, and ethical delivery:

All policies are available upon request and are reviewed annually or in response to changes in legislation or service delivery.

b) Staff Training & Continuous Professional Development (CPD)

All staff and facilitators receive:

Enhanced DBS checks
Safeguarding training (including Prevent Duty and DSL training where required)
Regular CPD in trauma-informed practice, emotional regulation, and creative facilitation
Supervision and reflective practice sessions

c) Delivery Standards & Consistency

We use a standardised framework for planning, delivery, and evaluation of all sessions. This includes:

Lesson/workshop planning templates
Participant briefing & consent processes
Dynamic risk assessments for all activities
Daily staff check-ins and debriefs

3. Monitoring & Evaluation

We measure the quality and impact of our work through:

a) Participant Feedback

Anonymous feedback forms at the end of sessions
Verbal check-ins and reflective activities
Parent/carer and referrer feedback for longer programs

b) Outcome Tracking

We track measurable changes across:

Confidence (via pre/post self-assessments)
Attendance (improvement in punctuality and consistency)
Behaviour (observed improvements and incident logging)
Accreditation (Arts Award achievements and progression)

c) External Recognition & Accreditation

We are an Arts Award Centre and align many of our programs with Arts Award Bronze and Explore level qualifications. This provides a nationally recognised outcome for our learners and ensures our content meets set standards.

4. Review & Improvement

We hold quarterly internal reviews to assess:

Programme effectiveness
Staff performance
Feedback themes
Policy updates

All findings are documented and used to improve delivery, update training needs, and inform future planning.

5. Commitment to Excellence

Our ethos is built on youth voice, inclusivity, and continuous learning. We actively co-design with young people, ensuring our offer remains relevant, empowering, and impactful.